What is Smart Care
Support whenever and wherever you need it.
Smart Care is Smart Energy’s full-service customer care and warranty package. As a customer, you’re entitled from the moment you make the smart switch.
Tell me how
Smart Decisions
Smart Care means you’re making smart solar decisions
We want you to get the best deal for the electricity you sell back to the grid. That’s why we give you a team of experts to help find the smartest solar buy-back plan.
No surprise fees
Not even later on down the line.
Rest assured
The warranty, installation and support team are some of Australia’s finest.
Get the ROI you were promised
Our Clean Energy Council Accredited engineers ensure you’re properly set up and maximising the amount of electricity your system generates.
Smart Installation
Expert engineers with the highest quality hardware and software for installation
We approach things the smart way and so we only use quality products and work with vetted CEC Accredited installers.
This allows us to offer you the longest and best solar warranties in the country.
Smart support
You’re looked after should anything happen to your panels
Unlike many other providers, we deliver around the clock service from day one. In fact, with Smart Energy, our expert support team will also continue to help you even after your warranty ends.
What’s included?
The smartest solar customer care in Australia
5 years
Installation cover
In case your system isn’t performing as expected.
10 years
Inverter cover
If your inverter stops working.
25 years
Solar panel cover
If there’s any issues with your panels.
24 hour
Technical support
If you want to know to anything about your system.
Free
Bill analysis
To ensure you get the best retail rates for buy back (FIT).
3 month
Check up
A smart care specialist will assess if your system could be functioning more effectively.
Mike is saving $2,000 a year
“With two young children now, we were wanting to save money where we could. We made the switch to solar with Smart Energy and consistently save more than $500 off our quarterly energy bills. It means we've got an extra $2,000 a year for the things that count, it just makes sense.”
Mike
Smart Energy Customer NSW
Need help? Say hello!
24/7, our team of experts are there to help with any questions or concerns you might have. Simply enter your details below and someone will be in touch soon.
Call us
Email us
Savings calculator
Calculate how much Smart Energy can save you on your electricity bill.
My electricity bill per quarter is:
$350
Your estimated savings:
$150
Based on day time usage
$180
Based on night time usage
Pick your solar system
Recommended system sizes based on your energy bill. Bigger systems generate bigger savings.
6kW – Covering your minimum energy needs
20 x Panels
1 x Inverter
$350
-$100 c
Estimated yearly savings
$1,800
8kW – Covering a standard family energy usage
26 x Panels
1 x Inverter
$800
$100
Estimated yearly savings
$2,800
10kW – Covering a large family's energy usage
32 x Panels
1 x Inverter
$1,200
$400
Estimated yearly savings
$3,200
We will recommend suitable premium panels based on your needs from our trusted solar panel partners:
We have flexible payment options for you to choose from:
Smart Savings Plan
No upfront cost to you!
With our Smart Savings Plan, your system is paid for out of the savings it makes.
Pay Up Front
Pay with cash and a 10% deposit on the day.
Enjoy ongoing savings plus a great return on your investment.
Complimentary Smart Care
Smart Care is Smart Energy’s full-service customer care and warranty package that's available to you from the moment you make the smart switch. It means support whenever and wherever you need it.
Learn more about Smart CareTalk to our solar expert, we’ll find a right solution for you.
24/7, our team of experts are there to help with any questions or concerns you might have. Simply enter your details below and someone will be in touch soon.